Privacy policy

Last updated: January 1, 2026

This Privacy Policy (the “Policy”) explains how BBH Import LLC (2025-001814427) (the “Company”, “we”, “our” or “us”) collects, uses, discloses, and protects the personal information of users who visit or make a purchase on the website:

https://mylumira.net (the “Site”).

By using the Site, you agree to the practices described in this Policy.

1. Collection of Personal Information

When you visit our Site, make a purchase, or contact us, we may collect certain personal information, including:

  • First and last name
  • Billing and shipping address
  • Email address
  • Phone number
  • Payment information (processed by our secure providers)
  • IP address
  • Device and browser information
  • Browsing activity on our Site

This information is collected when you:

  • Make a purchase
  • Create an account
  • Subscribe to our newsletter
  • Contact customer service
  • Browse our website

2. Use of Personal Information

We use personal information to:

  • Process and ship your orders
  • Communicate with you about your purchases
  • Provide customer support
  • Prevent fraud and ensure site security
  • Improve user experience
  • Analyze website performance
  • Send marketing communications when you have consented

3. Shopify Platform

Our store is hosted on Shopify Inc. Shopify provides us with the e-commerce platform that allows us to sell our products and services.

Your data may be stored on Shopify’s secure servers. Shopify protects your data in accordance with its own privacy and security policies.

4. Payments

Payments on our Site are processed through secure payment providers such as:

  • Shopify Payments
  • Stripe
  • PayPal

These providers comply with industry security standards (PCI-DSS). We never have access to your full credit card information.

5. Cookies and Tracking Technologies

Our Site uses cookies and similar technologies to:

  • Ensure proper site functionality
  • Remember your preferences
  • Analyze traffic
  • Improve your user experience
  • Measure marketing performance

These cookies may be:

  • Session cookies (temporary)
  • Persistent cookies

6. Analytics and Marketing Tools

We may use third-party tools to analyze site usage and improve our services, including:

  • Shopify Analytics
  • Google Analytics
  • Meta Ads (Facebook / Instagram)
  • TikTok Ads
  • Email marketing platforms such as Klaviyo

These tools may use cookies, pixels, or similar technologies to collect browsing data.

7. Sharing of Personal Information

We may share certain personal information with third-party service providers who help us operate our business, including:

  • Web hosting services
  • Payment processing
  • Logistics and shipping
  • Marketing and advertising
  • Data analysis

These partners only have access to the information necessary to perform their services and are required to protect it.

8. Transfer of Data Outside Canada

Some of our service providers, including Shopify Inc., Google, Meta (Facebook / Instagram), TikTok, and certain marketing tools, may store or process personal information outside of Canada, including in the United States.

As a result, your personal information may be transferred to jurisdictions where privacy laws may differ from those in Canada or Quebec.

When such transfers occur, we take reasonable steps to ensure that your personal information remains protected and used only for the purposes described in this Policy.

By using our Site and providing your personal information, you consent to this transfer, storage, or processing outside of Canada when necessary to provide our services.

9. Data Retention

We retain personal information only for as long as necessary to:

  • Fulfill the purposes for which it was collected
  • Comply with legal obligations
  • Resolve disputes
  • Enforce our agreements

After this period, the data may be deleted or anonymized.

10. Protection of Personal Information

We implement administrative, technical, and physical security measures to protect personal information against:

  • Unauthorized access
  • Disclosure
  • Modification
  • Loss or theft

However, no method of transmission over the Internet or electronic storage is completely secure.

11. Your Rights

In accordance with applicable privacy laws, you have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of certain data where applicable
  • Withdraw your consent

To exercise these rights, please contact us.

12. Links to External Sites

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.

13. Changes to This Policy

We may update this Policy at any time to reflect changes in our practices or for legal or regulatory reasons.

The updated version will be posted on this page.

14. Privacy Officer

For any questions regarding this Policy or to exercise your rights, you may contact our Privacy Officer:

BBH Import LLC
Privacy Officer
Email: contact@beautylumira.net